SHIPPING POLICY
Continental United States (48 contiguous)
PastGo Games charges a flat rate of $8.00 for shipping on all orders to a single address that total less than $100.00 (before tax). Customers are charged per order total, not per game. For orders that total $100.00 or more, shipping is free to single addresses within the 48 contiguous states. Please note: An order will not ship as items are available. All games must be in stock before the order will ship. Splitting the order into multiple shipments will incur a fee of $8.00 per shipment of games totaling less than $100.00.
For shipping to Alaska, Hawaii, Puerto Rico, and Military addresses (APO/FPO), we cannot offer our flat-rate and free shipping. Please see the following sections of our shipping policies for these destinations.
We use United States Postal Service Priority Mail for our domestic shipments. Shipping time normally takes 2-4 business days. We must have a physical address for shipping, no P.O. Boxes can be used. No signature is required for delivery, and USPS usually leaves packages on the doorstep. For further details concerning USPS policies, please visit the USPS web site.
Alaska, Hawaii, and Puerto Rico
Coming Soon
Military
Coming Soon
International
Coming Soon
RETURN POLICY
Please contact us before returning any item. We happily accept returns of unopened (shrink wrap must be intact) merchandise within 30 days of the purchase date. Customers are responsible for shipping costs on any returns, and will be refunded the purchase price along with any sales tax. Shipping charges will not be refunded. After we have received the returned item, please note that refunds may take up to two business days to process.
MISSING GAME PIECES
Please contact the game's publisher first as they will be able to help more swiftly with replacement pieces.
Rio Grande Games
Website: http://www.riograndegames.com
Email: riogames@aol.com
Mayfair Games
Website: http://www.mayfairgames.com
Email: custserv@mayfairgames.com
Days of Wonder
Website: http://www.daysofwonder.com
Fantasy Flight Games
Website: http://www.fantasyflightgames.com
Email: ffg@fantasyflightgames.com
North Star Games
Website: http://www.NorthStarGames.com
Email: dominic@northstargames.com
Eagle Games
Website: http://www.eaglegames.com
Email: kati@eaglegames.net
GMT Games
Website: http://www.gmtgames.com
Email: GMTOffice@aol.com
PRE-ORDERS AND OUT-OF-STOCK ITEMS
Coming Soon |
